Returns & Exchanges

At Charms, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. If your latest fashion find isn't the perfect fit, we are here to help with a hassle-free exchange or full refund.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.